A
Batch Exception is when Payment information is being sent from iNovah Cashier
to iNovah Administration and Management Portal at the Batch level. When iNovah Cashier goes offline, then the
Transactions are kept locally to the Cashier system. When iNovah Cashier comes back online, the
iNovah Cashier will attempt to send the Batch information to the Administration
and Management Portal. If there is an
error, it will be displayed on the Batch Exceptions page.
The
Batch Exceptions page is located at View
Status>Offline
Exceptions>Batch
Exceptions.
(Example of
the Browse Batch Exceptions page)
Criteria: Use the each Criterion to
filter out the Browse Results
below. Criteria choices work together. Below is a list of Criteria options.
·
Batch Date: A user is able to filter by
Batch Dates.
·
Owner: A listing of all available Batch Owners. All or one specific Batch Owner can be chosen. Due to Permission/Business Unit only available Batch Owners will be seen.
Browse Results: A listing of all Batch Exceptions matching the above Criteria.
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