Appendix A: Configuration Order

Below is a suggested order to configure your iNovah system.  This may not be typical in all environments.  Business Rules may dictate the exact order item should be configured.  If there are any questions or concerns, please contact your Project Manager.

1.     User (p 7-3)

a.     All users who need access to iNovah need to be configured as a User in iNovah.  Once setup as a User, assign that user to a Group.

2.     Group (p 7-7)

a.     A Group is a compilation of Users.  An example of suggested Group permissions and settings are illustrated in Appendix B.

3.     Tenders (p 7-50)

a.     Examples of Tenders are Cash, Check, and Credit Cards.  Configure each Tender Type that is to be used for payment collection.

4.     Allocations (p 7-45)

a.     An Allocation is the breakdown of a Payment.  There could be a few allocations, or a few hundred.  Configure each Allocation that is to be collected.

5.     Payment Types (p 7-41)

a.     A Payment Type represents the fee or bill that is being collected.  There could be many Payment Types or just a few.  Don’t forget to associate any and all Allocations and Tenders that could be collected for the Payment Type.

6.     Business Unit (p 7-76)

a.     A Business Unit is a collection of Payment Types.  A Payment Type cannot be collected unless it is associated to a Business Units.  One or many Business Units can be configured.

7.     Multi-Groups (p 7-82) if needed

a.     If there are Payment Types that cannot be taken with other Payment Types, Multi-groups may be needed.  If all Payment Types can be taken together in a Multi-Payment then Multi-Groups are not needed.

8.     Banks (p 7-58)

a.     Banks need to be created to show where the Tender is to be deposited.  Each Bank Account will be a Bank in iNovah. One or more Banks can be created

9.     Funds (p 7-61) if needed

a.     Funds are used if multiple Allocations are utilized for a Payment Type, yet not the entire Tender collected is going to the same Bank Account.  Each Allocation can be configured to a Fund and then when a Tender is collected the Funds will populate in order of priority.  At the end of the day each Fund will have an amount that it owes or is short from another fund.

10.            Credit Cards (p 7-26) if needed

a.     If using a integrated Credit Card solution with iNovah, a Credit Card Merchant needs to be configured.  Each Credit Card Merchant will need to be configured to the corresponding Credit Card.

11.            ACH (p 7-28) if needed

a.     If using an ACH merchant though iNovah, an ACH Merchant needs to be configured.  Each ACH Merchant will need to be configured to the corresponding Tender.

12.            Offices (p 7-72)

a.     An Office is the physical location where the collection of the Payment Takes place (Downtown, Southside Office, etc.)  One or more Offices can be configured.  Remember to associate the Tenders that the Office can collect as well as Bank, Credit Card, and ACH information.

13.            Collection Points (p 7-55)

a.     A Collection Point is how the Payment is collected (Over the Counter, Mail, Drive-Thru.)  One or more Collection Points can be configured.  Limits can be placed on Validations, Endorsements, and Receipts can be configured here as well.

14.            Images (p 7-38)

a.     The central location of all Images in iNovah.  If wanting a Payment or Tender icon, it must first be configured here.  The Image will then be available in the corresponding image dropdown box.

15.            Actions Reasons (p 7-85)

a.     Many events in iNovah require an Action Reason (Void, Adjustment, Reopen a Batch) for auditing purposes.  Action Reasons can be added, edited or deleted from here.

16.            Forms in Form Editor (Form Editor Guide)

a.     All Forms can be customized in iNovah.  Utilize any default forms first and modify as needed due to Business Rules.


Related Topics

Appendices


iNovah Administration and Management Portal Guide Copyright © 2010 by System Innovators, a division of N. Harris Computers, Inc. The System Innovators logo and name is a registered trademark of System Innovators. iNovah and the iNovah logo are both trademarks of System Innovators. Windows is a registered trademark of Microsoft Corporation. This document may not be reproduced or transmitted in any form or by any means, electronic or mechanical, for any purpose other than the customer’s own use without written permission from System Innovators. System Innovators 10550 Deerwood Park Blvd., Suite 700 Jacksonville, Florida 32256